AT&T
System Summary
AT&T is the largest communications holding company in the world. They are the leading worldwide service provider of wireless high speed internet access, local and long distance voice, and directory publishing and advertising services.
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Business Challenge
- Equipped 4 distribution centers to handle 19 million household orders of a new product rollout.
- Very tight execution schedule: 6-month window to get to market.
- ERP and network required response times to allow real-time automation.
Key Technologies
- ASAP PictureView™ Pick-to-Display (PTD) Order Picking with RF Handheld
- ASAP Exacta Warehouse Control System (WCS)
- SAP Order Creation and Inventory Management (ERP)
- Motorized Drive Roller Carton Conveyors
- Saw Tooth Merge for inbound cartons
- Zero Pressure Accumulation Conveyor with electronic sensors
- 2 High Speed Viper Sort Pushers
- 47 Interoll Pallet-Flow Lanes
- 2 Accu-sort Omni-Directional Scanners
- Automated Print & Apply Labeling stations operating at 28 cartons/minute
Results
AT&T is now fully automated in all 4 U.S. locations and is meeting the new product order demands. The new system processes 28 cases/minute (Design throughput). Picking operations have been reduced to only require 20 operators during single shift, and this can be adjusted based on order volume (Flexible manning). AT&T can now accurately tie specific product serial numbers to the shipped customer (Accuracy).
